RE: Manitou Sport Arch can fall unexpectedly
This notice is sent to you in accordance with the requirements of applicable laws and regulations. BRP and its Manitou brand (“BRP”) are conducting a safety recall on specific Manitou boats built with an optional “Sport Arch” prior to June 30, 2018. Our records show that you own an affected boat.
What is the potential problem?
The actuators for the Sport Arch may break and allow the Sport Arch to fall unexpectedly. In some circumstances, this situation may cause serious injury or even death.
Which models are involved?
Model years 2016, 2017 and 2018 Manitou Legacy, X-plode, XT and LT boats equipped with a Sport Arch.
What will BRP do?
BRP will repair your boat free of charge. The corrective action is the replacement of both actuators and the eye bolts. This service should take less than two hours.
What should you do?
Contact your authorized Manitou dealer and schedule an appointment to have the safety recall performed on your boat.
You may continue to use you boat but you need to discontinue the use of the Sport Arch actuators and keep the 2 locking knobs in place.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions, need assistance, or to find your nearest authorized Manitou dealer:
• 1-800-999-9788 Eastern time Monday to Friday from 10:00 AM to 5:00 PM
• or go to https://www.manitoupontoonboats.com/us/en/resources/contact-us.html
Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitate the process as much as we can.
Thank you for your immediate attention to this matter.
Sincerely,
BRP Marine Group After Sales Support
